Cadet Apex72 Electric Wall Heaters Recalled

Cadet Apex72 wall electric heaters between 1200 and 1600W produced before March 1st, 2024 are impacted. The following models and manufacture dates are impacted:

If your heater's Model and Manufacturing Date fall in the affected range, please contact Glen Dimplex Americas Customer Service for a free replacement heater and installation support.

Many distributors carried these items including Platt, HomElectrical, Crescent Electric, CED, and several others nationwide between February 2014 and February 2024.

As of now, there has been one report of an Apex72 heater fan malfunctioning, causing the heater to ignite. However, no injuries were reported.

Apex72 Cadet models and manufacturing date appear in DD-MM-YY format (Day-Month-Year) on the rating label at the bottom of the air outlet grille. If you cannot see the Mfg.Date from outside the unit, carefully remove the outlet grille. Removing the grille makes it easier to read the model number, rated voltage, rated wattage, manufacture date, and certification rating.

The model number is located right below the Cadet logo and the Manufacture Date (Mfg.Date) is found below the listed wattage, shown below:

Use the contact information below to opt in to your free replacement heater:

Call at 1-866-673-9880, Monday through Friday ET OR email them at apex@glendimplexamericas.zendesk.com.

Please have the following information ready:

• Full Name
• Company Name (if applicable)
• Property Name (if applicable)
• Address
• Email Address
• Phone Number
• Place of Purchase
• Model of Heater(s)
• Date Code(s)
• Picture(s) of Label

For more information, visit Glen Dimplex Americas Recall Statement