Navigating HE: Writing a Product Review

Leaving a review on a product you’ve purchased is one of the best ways to communicate your opinions to HomElectrical and the rest of our customer base.

Our primary goal at HomElectrical is to provide the best solutions for our customers with high quality electrical, lighting, and HVAC products. Leaving a review not only helps your voice to be heard, but it also gives us more information on how to serve our customers. If you had a positive experience with a product, we want to hear about it!

To have your review or question posted directly on our website, you must be a registered user with an account. If you leave a review or question as a guest, it will first be reviewed by our internal team before being approved or disapproved for publishing to the website. This allows us to verify the validity of your experience with the product so we can have accurate customer experiences displayed on our website.

On every product page, you can scroll down to find its Q&A and customer review section. There you have the option of posting a question about the product or leaving a review. It will look like this on our website:

Under “Product Questions & Answers” you can click the Post a Question button to open the question form. This is where you can inquire about a product and get a custom response from a member of our team. After you submit your question, our customer service team will review it and provide an answer within 2 business days.

Beneath the product Q&A section is the “Customer Reviews” section. This is where you can see any existing star ratings and reviews about the product, as well as leave your own.

By selecting the Write a Review button, it will take you to the Review Page, where you will see our review form:

The form above asks you to enter some information before submitting for review. You can rate the product from 1-5 stars, with 1 being a low rating and 5 being high. This rating reflects how well you think the product served its purpose as advertised on our website.

Specify what name you want publicly displayed with your review. If you have an account, the text box automatically generates the first name attached to your HomElectrical account. However, you can change it if you want to keep your name anonymous. We encourage you to add a name, as it adds to our personal experience and allows our customer service team to address any issues directly.

Then, we ask for a headline for your review. An ideal headline is short and sweet, summarizing your review in a few words or single sentence. It could be something as simple as “Great product” or “Loved it” — anything that quickly informs a reader what your review will entail.

The last text box is where you can write your full review. When writing a review, we recommend a few suggestions to make sure your review can be noted accordingly.

Our main tip for writing reviews is the more information, the better. Including as much information about your experience with the product provides other customers and HomElectrical with quality information that can improve the overall selling and purchasing experience.

If you have any issues or problems, our advice is to explain them as much as possible so that we can provide a proper, reasonable solution.

Once you’ve finished entering your review, press the Submit button at the bottom to finish. If you’re reviewing a product as a guest, it will be processed and posted to the website within 2 business days.

Browse HomElectrical’s expansive selection of products today, and make sure to leave a product review after a purchase!